About This Role

• 31 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection
• Apply to find out about our other benefits

• Organising and maintaining diary management and inbox management to identify and highlight deadlines and priority activities and distribute to direct reports as appropriate to do so.
• Organising travel, accommodation and room bookings as required, supporting the functional Head in personal expenses management and other housekeeping tasks as appropriate.
• Producing accurate and timely documents, briefing papers, reports and presentations as required for the functional Head and to a high level of quality and presentation.
• Producing, analysing and presenting management information as required for the functional Head.
• Generating and presenting relevant, accurate and timely business management information as requested.
• Overseeing and supporting the quality of any necessary Vacancy and Change forms for the functional Head and their direct reports.
• Organising and attending meetings, conference calls and video conferences as required by the functional Head, ensuring they are well prepared for the meetings and taking meetings action points as required during meetings.
• The job holder will be required to undertake a variety of tasks as necessary to facilitate the role of the functional head and be able to work autonomously to do so.
• Delegated decision-making authority from the functional Head to ensure the day to day appropriate delivery and support is maintained.
• Providing cover and support for other PAs in Operations during holidays and sickness periods.

• Previous experience working in a corporate office environment, ideally in a PA / secretarial role.
• High level of computer literacy, including MS office software - Excel, Word, Outlook and PowerPoint.
• Must have high levels of integrity, trust, accuracy and attention to detail.
• Excellent interpersonal and communication skills, both written and verbal, telephone etiquette.
• Strong networking, organisational, planning, prioritising and time management skills.
• Must be able to able to work autonomously and work well under pressure.
• Flexibility to adapt to varying work environments and a good understanding of Diligenta’s behavioural standards and values.
• Knowledge and experience of MS Access and Project would be advantageous.
• A good level of general education in appropriate subjects is preferred.

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