"When I joined Diligenta as a Customer Service Representative Apprentice, I saw it as an excellent opportunity to advance my career. My apprenticeship has been very insightful and has equipped me with all the knowledge and skills I need. For anyone interested in this area, I strongly recommend this apprenticeship. Working at Diligenta has been a fantastic experience; the environment is welcoming, and the people have been incredibly supportive. When I first started, I was quite shy, but the encouragement I received helped me grow in confidence, and I now genuinely enjoy coming into the office each day."