A rewarding career
for everyone

All About Us

We're Diligenta, a UK-based, FCA regulated subsidiary of Tata Consultancy Services, specialising in providing business process services for the life and pensions industry.

Since our formation in 2005, we've grown to a team of c7,000 UK colleagues, all united by a shared purpose: being there for our customers in the moments that matter. Every day, we help millions of people navigate some of life's most important decisions.

We're proud to be a responsible business, who value:

  • Diversity, equity, and inclusion
  • Reducing our carbon footprint
  • Ethical business practices
  • Supporting local causes through charitable giving and volunteering

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Our Values:

Our values are the foundation of our culture. They underpin everything we do, how we operate, how we serve our customers, and how we support our people to be the best versions of themselves today and in the future.

Values Diagram

At a glance:

  • What we do impacts around 1 in 3 people in the UK
  • We work with 5 of the UK's top 10 life and pensions insurers
  • We currently administer 21+ million policies for customers
Team Pic

A Rewarding Career for Everybody

Our colleagues are at the heart of everything we do. Their passion and expertise help us to deliver for our customers when it matters most. We're committed to a workplace where everyone can learn and thrive in their own unique way.

Personal and ambitious development

We offer a wide range of opportunities to help you build a career you're proud of, including:

  • A wide range of apprenticeships
  • Professional qualifications
  • CPD accredited training
  • Personalised learning pathways
  • Our interactive digital learning platform, LevelUp
  • Tools and resources, including Career Conversation Guides, Personal Growth Plans, webinars and workshops
 

Step into a leadership role

Our Leadership 'Step' Pathway is a four-level leadership programme designed for people aspiring to leadership roles, from first-line managers to senior executives. Offering a blend of accredited learning, external qualifications, and collaborative experiences, the Step Pathway helps us raise the bar for leadership excellence at every level.

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Bristol

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Edinburgh, Stirling

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Peterborough - Lynch Wood, Basingstoke

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Stirling, Reading

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Bristol

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Basingstoke

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Edinburgh, Stirling, Peterborough - Lynch Wood, Bristol

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Stirling, Peterborough - Lynch Wood

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Peterborough - Lynch Wood, Basingstoke, Reading, Edinburgh

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Bristol, Edinburgh, Peterborough - Lynch Wood, Reading

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Glasgow

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Team Leader

Bristol

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