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Internal Governance & Controls Manager

  • Edinburgh

Internal Governance & Controls Manager

Salary: From £58632-£73290

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

Due to continued growth and transformation of our services as we strive for excellence, we are looking for an Internal Governance & Controls Manager to join us on this exciting journey. As an Internal Governance & Controls Manager, you would be responsible for the internal governance mechanisms, frameworks and controls across an entire operations estate, growing a team to drive your vision across the new structure.

This is an incredibly exciting opportunity that's open to the following locations: Basingstoke, Peterborough, Glasgow and Edinburgh.

You'll be:

  • Developing, implementation and ongoing management of a central governance model that provides holistic control across the operations estate.
  • Producing management reports that support the senior leadership team, providing information on key components of our business.
  • Leading the implementation of a portfolio of governance/control activities designed to drive consistency and efficiency within the individual client accounts.
  • Building strong and collaborative relationships with the central function and the COO office to become their “go to” for account internal governance reporting.
  • Providing overall ownership for the implementation and ongoing management of the frameworks model.

You should apply if you have:

  • Understanding of financial services regulatory environment and how it applies to customer service delivery.
  • Previous experience managing governance and/or oversight functions.
  • Strong commercial and client management skills.
  • Ability to work in a fast paced, challenging environment using your initiative to drive success.

The Perks

  • 25 days holidays + public holidays
  • Car Allowance
  • Private Healthcare
  • Discretionary annual bonus
  • Company pension scheme membership
  • Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
  • Access to our Confidential Helpline is available to be used by you and your family
  • Develop your career through a wider global organisation of the TCS family

Apply for this role