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  • Edinburgh


Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

Locations: Edinburgh, Basingstoke, Bristol, Peterborough, Fully Remote


There is an excellent opportunity for an Operational Tax Business Analyst to join our Tax Change team. The role will be working with Insurance and Wealth products, so experience in these sectors would be preferred. The team offer flexible working, so the role can be based at one of our regional offices working between home/office or purely remote.


In this role you will support the Tax Change Manager in ensuring the successful and timely completion of all Operational Tax deliverables within the Finance and other Operational Workstream plans.

You'll be:

  • Subject matter expert in Operational Taxes.
  • Supports the development of a finance-specific system, identifying all client divergences and the creation of a preferred taxation set-up.
  • Contributes to the development of each relevant suite of taxation system requirements ensuring these are unambiguous and clearly documented so that a non-taxation specialist is able to understand them.
  • Supports the interpretation of legislative and regulatory requirements and/or changes in order to assess the wider impact on processes and system solutions.
  • Applies appropriate analytical methods and techniques, to shape and define business solutions (e.g. processes and operational changes), documenting them in accordance with agreed format and quality standards.
  • Contributes to the definition of complex tax and accounting rules, reporting specifications and static data for each relevant client/build.
  • Supports the Design & Build Teams with timely query resolution.
  • Designs and delivers procedures and training for any new or amended processes.
  • Supports BAT activities, contributing to the production of the Testing Strategy/Plans and providing an escalation point for queries and issues arising from the Finance or BAT Test Team

You should apply if you have:

  • Tax or accounting qualification; or qualified by experience.
  • Good working knowledge of Life, Pensions and Wealth products and associated tax reporting regulations.
  • Experience supporting Change/Transformation programs within a Tax/Finance workstream.
  • Understanding of L&P administration systems and functionality

The Perks

  • Discretionary annual bonus
  • Company pension scheme
  • Fully Remote working (occasional travel)
  • 25 days holidays + 8 bank holidays
  • Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools.
  • Access to our Confidential Helpline is available to be used by you and your family.

Apply for this role