Reconciliations Team Manager Life & Pensions
Summary of the role
This role is within the Reconciliations Team for the Life & Pensions business (Legacy & BaNCS), which is responsible for completing daily reconciliations, identifying and resolving discrepancies, documenting findings, and working closely with Operations to implement corrective actions. The Team also provides support for month-end ledger processes and controls, ensuring that all transactions are accurately accounted for, and correct financial reporting is completed within the agreed SLAs and in line with regulatory requirements and LBG Group Minimum Standards (GMS).
What you'll be doing
- Lead and manage the Life & Pensions Reconciliations Team (Legacy & BaNCS), with up to 5 direct reports and up to 30 indirect reports. Ensuring individuals are properly trained, managed and motivated to perform their role
- Establish and continuously review and improve the Life & Pension Reconciliations Processes and Controls (Legacy & BaNCS) to ensure full compliance with the regulations and LBG Group Minimum Standards, minimising risk exposure, SLA breaches and any detrimental customer impact
- Establish appropriate and effective KPIs to measure Individual and Team Performance and utilise these measures to motivate Team Members to deliver a best-in-class Reconciliations function
- Perform Monthly Management Oversight Tasks including Independent Journal Review, Team Management Reconciliation Review and Approval, Reconciler Integrity Review and Approval and Finance Forum Pack collation
- Prepare and present financial information on request to Senior Managers/Senior Leadership Team
- Work alongside the Control and Oversight Team as the Reconciliations SME (Legacy & BaNCS) to provide input towards projects to deliver the company's strategic initiatives
- Assist the Control and Oversight Team in collating data required for Management Information (MI) Reporting
- Act as the lead contact for Reconciliations (Legacy & BaNCS) for the annual Financial Audits as well as any Internal Audits performed by either Diligenta or LBG. Provide timely and accurate responses to any requests for information or queries raised during these exercises
- Take ownership for dealing with complex queries for Reconciliations (Legacy & BaNCS) and act as an escalation point for issues and complex queries
- Oversee all the Reconciliations that the Team is responsible for to ensure that they are within the Effective Level of Control (ELOC) and any items falling outside of ELOC has been investigated and there is a corrective action plan in place to resolve them
- Ensure all tasks and activities performed within the Team adhere to the Consumer Duty regulations
What we're looking for
- Accounting qualifications, either part of fully qualified or qualified by experience (QBE)
- Excellent interpersonal skills, ability to build successful relationships with both seniors and direct reports
- Effective stakeholder management skills
- Use clear and effective verbal, written and presentation skills, demonstrating the ability to communicate at senior levels
- Outstanding organisational skills, ability to plan workloads and delegate tasks
- A systematic, disciplined and analytical approach to problem solving
- Expert in MS Excel and Word
- Strong attention to detail, good fact-finding skills and ability to make evaluative judgments based on both quantitative and qualitative information
- Strong knowledge of financial services (Life & Pension) processes and regulations.
- Strong understanding of Finance and Accounting principles, practices and compliance requirements for the UK and Ireland
- Previous experience of managing a team
- 5+ years' experience of working within a finance role within Financial Services.
- Regulatory reporting