Risk Events Reporting & Oversight Manager

Risk Events Reporting & Oversight Manager

Corporate Incidents & Risk Events Reporting and Oversight Manager

Who are Diligenta?

Diligenta's vision is to be acknowledged as a best-in-class, platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:
As part of the Notifiable Events Specialist Support Team, the Corporate Incidents & Risk Events Reporting and Oversight Manager will play a key role in ensuring the integrity, transparency, and accuracy of reporting across our Events function. You will lead the design, validation, and oversight of management information that supports effective governance, regulatory compliance, and client engagement. This is a critical role requiring strong analytical capability, stakeholder management skills, and a deep understanding of reporting frameworks within a highly regulated financial services environment.
Benefits:

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest-free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
  A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
  A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection

  
  
  
What you’ll be doing:

• Leading the design, production and delivery of high-quality management information and reporting packs for notifiable events.
• Ensuring the accuracy, completeness and timeliness of MI for internal governance forums and client oversight committees.
• Developing and maintaining dashboards and slide decks that provide insight into trends, emerging risks and control effectiveness.
• Coordinating the collation of inputs from multiple teams to meet regular reporting cycles.
• Providing independent oversight of reporting processes to ensure compliance with regulatory and contractual obligations.
• Monitoring adherence to service level agreements and key performance indicators across the reporting framework.
• Supporting the Head of Events in preparing reports and updates for senior management, client boards and regulatory bodies.
• Overseeing data integrity and reconciliation activities to ensure consistency across reporting channels.
• Acting as a key point of contact for clients on MI and reporting matters, ensuring clear, transparent communication.
• Liaising with auditors, regulators and client representatives to support assurance and oversight activities.

What we’re looking for:

• Proven experience in management information production, reporting and oversight within financial services.
• Strong understanding of regulatory frameworks relevant to notifiable or reportable events (e.g. FCA, PRA, TPR).
• Advanced Excel and data analysis skills, with familiarity in BI reporting tools such as Power BI.
• Excellent attention to detail with a strong focus on accuracy and data integrity.
  Effective communication skills with experience engaging senior stakeholders and external clients.
• Proven ability to manage competing priorities and deliver to tight deadlines.
• Desirable: Professional qualifications in compliance, risk or pensions (e.g. CII, PMA, ICA); experience working with auditors or regulators; knowledge of operational risk frameworks and governance structures.

If you need any help or adjustments during the recruitment process, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!
  

Apply for this role:

Required Required Required Invalid Required Required Required Required Do you hold valid Right to Work in the UK?

Yes

No

Required Do you have any convictions or conditional cautions which are currently unspent under the Rehabilitation of Offenders Act 1974 (including traffic offences)?

Yes

No

Required Are you or have you been the subject of any Voluntary Arrangements (IVAs), County Court Judgments (CCJs), Bankruptcy, or any other formal credit related proceedings which have or have not been satisfied?

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No

Required Have you been referred for this position by Diligenta Employee?

Yes

No

Required Have you previously worked for Tata Consultancy Services (TCS)?

Yes

No

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