Risk Governance Manager
Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
An exciting opportunity has come available for a Risk Governance Manager to take a leading role in shaping the future of our Risk Governance Function at Diligenta. In this pivotal position, you’ll drive the development and oversight of governance reporting and framework documentation, enabling a clear, enterprise-wide view of risk and enhancing our tooling and reporting capabilities.
Your work will directly support strategic decision-making and the continued maturity of Diligenta’s risk governance landscape. As a people leader, you’ll manage a dedicated team while owning governance standards and framework documentation, ensuring consistency, clarity, and alignment with regulatory expectations. You’ll also play a key role in shaping a high-performing, collaborative function and influencing reporting standards across Line 2, helping to deliver actionable insight and drive risk maturity across the organisation.
Please note, as this is a people leadership role the successful applicant will be supported to succeed in their new role through enrolment in the appropriate level of our Diligenta Leadership 'Step' Pathway (subject to eligibility criteria), designed to drive quality and consistency across the organisation.
Benefits:
- 33 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service\\\") & Group Income Protection
- Apply to find out about our other benefits
What you’ll be doing - Lead the Risk Governance team to deliver high-quality oversight, reporting, and framework support aligned to functional objectives
- Oversee the maintenance and enhancement of RMF documentation, working closely with the Senior Risk Consultant for Framework and Reporting to ensure annual refresh and effective communication
- Support the development of client and internal reporting to RACC and RMCC, ensuring outputs are insightful, consistent, and aligned with strategic priorities
- Manage and develop three direct reports, fostering collaboration and capability across the Risk Event, Controls (including ISAE production), and Reporting functions
- Collaborate with Risk Partnering, Oversight, and Specialist teams to ensure central intelligence is shared and leveraged effectively
- Partner with the Risk Systems Manager to support the development of risk tooling and explore the inclusion of new technologies to enhance governance and reporting
- Contribute to the Risk Framework workstream of the enhancement programme, ensuring governance and tooling elements are embedded effectively
- Engage with senior leaders across the wider Line 2 Function and EMT-level stakeholders to influence and support governance priorities
- Lead change initiatives related to governance and reporting enhancements, ensuring smooth adoption and alignment with strategic goals
- Challenge and influence the quality and consistency of risk reporting across Line 2 to ensure it delivers actionable insight
What we’re looking for - Professional, academic or skills-based qualification that has some relevance to the role profile
- Organised self-starter with strong leadership capabilities
- Excellent stakeholder management and communication skills
- Ability to navigate complexity and communicate clearly and concisely
- Strong analytical and problem-solving skills
- Reporting writing skills with attention to detail
- Conversant with best practice enterprise risk management processes and frameworks
- Technical knowledge of risk management software tools and their use
- Strong MS Excel and reporting skills
- Minimum 5 years’ experience in Risk Management, or related roles within a regulated environment
- Experience in line management (e.g., performance management, development, and support of direct reports)
- Exposure to assurance reporting (e.g., ISAE3402) or regulatory risk reporting
- Experience with risk-based or technology-based qualification or accreditation from an industry body is desirable
- Insurance industry relevant accreditation is desirable
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.Ready to take the next step in your career? Apply today and become part of our innovative team!
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