banner image

Cash Management Team Manager - 12 Months FTC

  • Peterborough - Lynch Wood

Cash Management Team Manager - 12 Months FTC

Salary: From £37,371-£46,714 per year

Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.
  
Summary of the role:
An exciting opportunity has arisen for a Cash Management Team Manager to join our Finance Operations function. This pivotal role involves leading a high-performing team to maintain the accuracy and integrity of financial records and transactions within our client’s organisation.
As the Team Manager, you will oversee all incoming and outgoing transactions while managing Cash Management activities across both Legacy and BaNCS systems. You will play a key role in ensuring accurate financial data, supporting effective reporting, and upholding compliance with regulatory and client requirements.

Please note, as this is a people leadership role the successful applicant will be supported to succeed in their new role through enrolment in the appropriate level of our Diligenta Leadership 'Step' Pathway (subject to eligibility criteria), designed to drive quality and consistency across the organisation.
 

This is a 12-month fixed-term contract with the potential to become permanent. The successful candidate would ideally be based in Peterborough although other locations may be considered.

Benefits:
  • 33 days including Bank Holidays.
  • Eligibility for an annual discretionary bonus scheme.
  • Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
  • Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
  • Cycle to Work Scheme & Interest free Season Ticket loans.
  • A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
  • A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave.
  • A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection.
  • Apply to find out about our other benefits.

What you'll be doing:

  • Lead and manage the Life & Pension Cash Management Team (Legacy & BaNCS), ensuring high standards of training, motivation, and performance.
  • Continuously review and enhance Cash Management processes to maintain compliance with regulatory and client requirements, minimising risks and protecting customers.
  • Establish robust controls to ensure compliance with payment scheme guidelines and regulatory standards, mitigating the risk of breaches and fraud.
  • Drive risk management practices to proactively identify, address, and prevent issues in payment processing, with a strong focus on data security and fraud prevention.
  • Develop and monitor KPIs to measure team and individual performance, motivating the team to achieve excellence.
  • Act as the escalation point for complex Cash Management queries, providing expert guidance and resolution.
  • Prepare, analyse, and present financial information to senior management, supporting informed decision-making.
  • Collaborate with the Control and Oversight Team on strategic projects to support wider business objectives.
  • Serve as the main contact for annual financial and internal audits, ensuring the timely provision of accurate information.
  • Support Management Information (MI) reporting by gathering and validating data in partnership with the Control and Oversight Team.
  
What we're looking for:
  • Excellent interpersonal skills, with the ability to build strong, productive relationships at all levels.
  • Demonstrable leadership and line management experience, with a proven record of motivating and developing teams.
  • Strong stakeholder management capability, with confidence in influencing and managing expectations.
  • Clear and effective communication skills, both verbal and written, including the ability to present at senior levels.
  • Exceptional organisational skills, with the ability to plan, prioritise, and delegate effectively.
  • A methodical and analytical approach to problem-solving, with sound judgement and attention to detail.
  • Advanced proficiency in MS Excel and Word.
  • Solid knowledge of financial services processes, ideally within Life & Pensions.
  • Strong understanding of Finance and Accounting principles, practices, and compliance requirements across the UK and Ireland.
  
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
  
Ready to take the next step in your career? Apply today and become part of our innovative team!

Apply for this role: